Customer Care

We’re Here to Help

At Zone Six, we want every experience — from browsing to unboxing — to feel effortless. If something isn’t right, we’ll make it right.

Orders & Shipping

Orders are typically processed within 1–2 business days. Standard shipping takes 5–7 business days. Expedited options are available at checkout.

Once your order ships, you’ll receive a tracking link via email. If you haven’t received your confirmation email, please check your spam folder or contact us below.

Returns & Exchanges

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached.

  • To start a return, email us at support@zonesix.store with your order number.
  • Exchanges are subject to availability.
  • Sale items are final sale.

Sizing

Not sure which size to choose? Visit our Sizing Guide for detailed measurements across all categories.

Contact Us

Our team is available Monday–Friday, 9am–5pm CST.

  • Email: hellozonesix@gmail.com

We aim to respond to all inquiries within 1 business day.